Data is helping organizations to navigate the challenges wrought by the global coronavirus pandemic.
The ability to effectively use data during the pandemic has also brought into focus the role of enterprise data governance. At Forrester Research’s Data Strategy & Insights virtual conference, data executives and analysts detailed approaches and challenges for enterprise data governance in the pandemic era.
JoAnn Stonier, chief data officer at Mastercard, provided insight into how the global credit card payment processor has been handling its data needs during the pandemic. With many employees working from home and the demands on merchants and financial institutions under new pressures, she said Mastercard’s data governance policies continued to be effective.
“We always had very strong data governance,” Stonier said during a panel session on Oct. 15. “We also had very strong data tools that we were using, but in order to handle the increased data needs, we needed to leverage those tools, methods and data governance in new and different ways.”
Part of Mastercard’s enterprise data governance strategy includes data responsibility principles for how data can be used and shared. While Mastercard has worked to establish strong governance and data sharing policies, Stonier said she’s seen during