Why your organization wants a chief knowledge officer

Why your organization wants a chief knowledge officer

Organizations are recognizing the significance of getting an govt who supplies oversight duty and accountability for his or her knowledge property, in keeping with West Monroe professional.

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There is not any denying the significance of knowledge as an organizational asset, and an ongoing research from digital consultancy West Monroe is making the case for hiring chief digital officers.

By 2025, it’s estimated there will likely be 175 zettabytes within the international datasphere. As organizations are discovering, there’s a number of worth within the knowledge they generate; the trick is with the ability to handle to monetize it.

SEE: IT job and wage information: Highest tech salaries, top-paying cities, and compensation-boosting ideas (TechRepublic Premium)

The proof is within the pudding, mentioned Doug Laney, innovation fellow at West Monroe. Organizations with chief knowledge officers are 7x extra prone to generate exterior financial worth from their knowledge than these with out one, he mentioned. Additional, they’re 3x extra prone to generate different types of business worth from exchanging their knowledge externally with enterprise companions and others. 

“Any firm that desires to thrive within the info age or the information economic system wants an govt to be accountable and accountable for the enterprise’s knowledge property,” mentioned Laney, who can be the writer of Infonomics: Methods to Monetize, Handle, and Measure Info as an Asset for Aggressive Benefit. Infonomics is the idea and follow of treating info as an precise company asset.  

“CIOs for too lengthy have acted as if their center title is ‘infrastructure,’ not ‘info,'” he added. “They have been closely centered on the ‘T,’ not the ‘I’ in IT.”

Steady expertise advances require that somebody be chargeable for that aspect of the home, Laney added. “I feel it is time to bifurcate the CIO’s function into that of a chief expertise officer and a chief knowledge officer.”

It isn’t a completely new idea. There are between 10,000 and 15,000 CDOs in organizations that “need to thrive and never simply survive,” he mentioned. These organizations acknowledge the significance of getting an govt who supplies oversight duty and accountability for his or her knowledge property, Laney mentioned.

SEE: Huge knowledge administration ideas (free PDF) (TechRepublic)

CDOs in monetary providers are tasked with assembly compliance

This jives with one other new research of the function of CDOs throughout the monetary providers business that finds danger knowledge aggregation is their prime compliance concern. Some 88% of those organizations are devoting 40% or extra of their complete knowledge follow price range to compliance capabilities, in keeping with new analysis by Worldwide Enterprise Analysis and InterSystems.

The research discovered that 69% of organizations cited a scarcity of downstream visibility of knowledge consumption as impeding their pursuit of an offensive knowledge administration technique. Additional, 87% of respondents mentioned they’re implementing strategic knowledge administration initiatives to spice up profitability and enhance buyer outcomes.

Laney’s research finds that many CDOs have sturdy enterprise acumen however perceive knowledge ideas and architectures and have a excessive diploma of knowledge literacy.

Equally, the WBR and InterSystems research mentioned that CDOs are leveraging new knowledge administration applied sciences and architectures, resembling knowledge materials, automated governance, machine studying, knowledge lineage, and blockchain to satisfy their myriad enterprise necessities.

How CDOs are perceived

Among the many different findings of Laney’s research are that there are two kinds of CDOs: One which has C-level standing, and the opposite is extra of a strategist or an advisor to the CIO. Organizations with a C-level CDO are 4x extra prone to say they’re utilizing knowledge to rework the enterprise and 3x extra prone to share knowledge freely (or democratize knowledge) amongst enterprise models, he mentioned.

“But, these with only a CIO chargeable for their knowledge property are solely half as prone to have developed to utilizing superior analytics,” Laney famous. “Plenty of this comes again to ‘You possibly can’t handle what you do not measure, and you may’t monetize what you do not handle nicely.’ We discovered that organizations with a C-level CDO are 3-4x extra prone to formally worth their knowledge property. All of it begins with understanding what knowledge you’ve got and what its worth, notably its untapped worth, is.” 

SEE: Cheat sheet: Information administration (free PDF) (TechRepublic)

What it takes to be a profitable CDO

The common chief knowledge officer has been within the function for two.7 years, 21% of CDOs transfer from one other CDO function, and 32% of CDOs have been promoted internally into the function, he mentioned.

The profitable ones have the flexibility to assist companies generate new worth from knowledge whereas additionally guaranteeing it’s nicely protected, secured and ruled. “I additionally discover profitable CDOs are very sturdy at change administration,” Laney mentioned.

He acknowledged that it’s “very troublesome” to search out individuals with each stable enterprise and tech abilities. In Laney’s view, it’s extra necessary to search for candidates with good enterprise and knowledge literacy abilities who perceive analytics, relatively than concentrate on the tech abilities aspect.

There’s additionally promising development. Amongst CDOs who’ve moved into a brand new non-CDO function, 44% advance right into a CEO/President/COO/CFO/CIO function, Laney mentioned.

The information comes from West Monroe’s ongoing research of the chief knowledge officer function, and the function of knowledge and analytics in organizations, which has surveyed greater than 500 organizations to this point.

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